Users think waiting around for downloads and search engine results is boring and a waste of time.

Over fifty percent the participants mentioned this specifically. “I prefer to go into a web site and then move out. I do not choose to lull around,” one participant said. Some other person complained about slow downloading of graphics: “I like to see one good picture. I don’t like to see a lot of pictures. Pictures aren’t worth waiting for.”

Study 1 employed a novel measure of participants’ boredom. Participants were instructed to choose up a marble from a container up for grabs and drop it into another container whenever they felt bored or felt like doing something else. Together, the 11 participants moved 12 marbles: 8 marbles while waiting around for a typical page to download, 2 while waiting around for search engine results to look, and 2 when not able to find the requested information. (Participants would not never forget to use the marbles once they were bored). After Study 1, we abandoned the marble way of measuring boredom. Instead, we relied on spoken comments in Study 2 and a normal subjective satisfaction questionnaire in Study 3.

Conventional Guidelines for Good Writing are Good

Conventional guidelines include carefully organizing the info, using words and categories that produce sense to your audience, using topic sentences, limiting each paragraph to at least one idea that is main and providing the right amount of information.

“You can’t just throw information up there and clutter up cyberspace. Anybody who makes a webpage should make the effort to organize the given information,” one participant said. Continue reading Users think waiting around for downloads and search engine results is boring and a waste of time.